tag:blogger.com,1999:blog-2928117252460676054.post2352312679848350464..comments2023-10-16T07:48:09.724-04:00Comments on Renaissance Garden: Planned ObsolescenceCheriehttp://www.blogger.com/profile/06661705838389866476noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-2928117252460676054.post-43919726129603075062013-07-12T16:29:05.222-04:002013-07-12T16:29:05.222-04:00Dear Cherie,
We apologize for the troubles you’...Dear Cherie,<br /> <br />We apologize for the troubles you’ve been having with your washer and the attempts made trying to return the part. My name is Edwin and I’m with the Sears Cares Social Media Support team. We would like to look into this further and provide you any further assistance needed. Please send the following information – contact #, screen name (Cherie), phone # used at time of purchase to smadvisor@searshc.com. We look forward to speaking with you soon.<br /><br />Thank you, <br />Edwin C. <br />Social Media Moderator <br />Sears Social Media Support <br /><br />SearsCarehttps://www.blogger.com/profile/04572336128962905507noreply@blogger.comtag:blogger.com,1999:blog-2928117252460676054.post-92131723494271001182013-07-11T11:46:40.920-04:002013-07-11T11:46:40.920-04:00Suggestion - if you don't have Twitter, open a...Suggestion - if you don't have Twitter, open a Twitter account and Tweet about Sears and use their @ handle - I know it sounds nuts, but the big companies all have social media folks monitoring tweets about them 24/7 and I've had it happen twice where I've complained about service (including Bank of America yesterday) and within an hour had a call from them to make things right. They don't like bad PR.<br /><br />And yes, PO sucks - I had my purple iMac for TEN years (yes, 10) and finally it died and I recycled it then bought a Mac laptop a couple years ago. Already the keys I'm typing on are almost unreadable and the battery is on its way out. Ugh. EcoGrrlhttp://www.ecogrrl.netnoreply@blogger.com